Completely blown away by the quality and service and will 100% be back soon!More, This is the version of our website addressed to speakers of English in the United States. We’re all about Barbecue, Beer & Cocktails, service with a smile & good music. Small losses I’m sure but not so much when coupled with the increasing prices. Transport. Over 20 minutes later we still hadn't been served by any one of the several members of staff that were milling about. 62 Catherine Street St Albans AL3 5BU. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 4.6K likes. 62 Catherine Street, St. Albans AL3 5BU England. customer service was good. Staff were very friendly and attentive. We were so upset by the situation and decided to leave. I understand prices go up over time (inflation, costs, covid, all sure to increase prices) and they’d be a bit more palatable if I was seeing the same food on my plate. Note: your question will be posted publicly on the Questions & Answers page. She came back with the coleslaw, not exactly placed on the table nicely for us, by this time I’ve given up and can’t be bothered to ask for the pickles too. They messed up our booking, we booked for 8 and they had it down for 6. We arrived early but were told it was fine, our table was ready, take a seat and someone will be over. I understand prices go up over time (inflation, costs, covid, all sure to increase prices) and they’d be a bit more palatable if I was seeing the same food on my plate. Great, finally starting to get what we’re paying for! Get quick answers from Craft and Cleaver staff and past visitors. As we did I told a male member of staff to cancel our booking as we had been sat over 20 minutes without being served, to which he half heartedly mumbled sorry. Craft and Cleaver: Beer and meat! We even tried the marshmallow shots (which are made in-house by...bar staff) and it was out of this world! We were not disappointed. Just to say thank you for a fantastic dinner yesterday evening, before we sadly have to enter Tier 3 again. - See 410 traveller reviews, 126 candid photos, and great deals for St Albans, UK, at Tripadvisor. We went for some bbq wings to...share- best wings we’ve ever had. Quality and quantity decreasing, prices increasing, and don’t get me started about the service! Proudly independent, open 7 days a week! Clearly annoyed at the customers that have been (politely) asking for their food to be correct, not her fault the kitchen is sending out incorrect orders, I get that but likewise not our fault either. A great venue for date night, a working lunch or celebration - we've got you covered with booths, restaurant & garden seating. Every Monday the menu will be announced on their socials along with details for ordering and Friday delivery. Extremely friendly even when its busy and the...More, My fiance and i came here as we love American food / BBQ food. You will try nicely cooked pudding, waffles and brownies. Craft and Cleaver, St Albans: See 414 unbiased reviews of Craft and Cleaver, rated 4 of 5 on Tripadvisor and ranked #51 of 315 restaurants in St Albans. Completely blown away by the quality and service and will 100% be back soon! If they had been polite and apologetic to start with we wouldn’t have minded the error, things happen but this was shocking from start to finish! more. Claim your business. Get directions. Will not be recommending. Hotels near Redbournbury Watermill and Bakery, Italian Restaurants with Outdoor Seating in St. Albans, Mediterranean Restaurants for Families in St. Albans, Restaurants for Group Dining in St. Albans, Restaurants for Special Occasions in St. Albans, Restaurants with Outdoor Seating in St. Albans. Extremely organised since being re-opened!! Restaurants. Craft and Cleaver Brooklyn-style Barbecue, Cocktails & Craft Beer Catherine Street, St Albans www.craftcleaver.co.uk Craft and Cleaver: Amazing food! We will be back to support you as soon as you are allowed to re-open. The most delicious bbq you could wish for! Craft & Cleaver. I mean it’s only been 2 times we’ve had to ask after initial order... our original server eventually comes back to make sure everything is ok, I ask for the coleslaw and pickles that’s she pointed out was missing. So I had to speak to the supervisor, his name was Aerial. St Albans is a great place for idiosyncratic eating, away from chains- although there are plenty in the town, you could eat out every day for weeks without going to the same place twice- and although a Punch Tavern operation, the Craft and Cleaver fits in well with this ecosystem. order I would go again because of the food but I was a little disappointed with the service. We went for some bbq wings to...More, This is the version of our website addressed to speakers of English in United Kingdom. Firstly the prices have gone up considerably over...the last year. Craft & Cleaver is an Industrial, Brooklyn-Inspired Barbecue Joint & Bar – bringing authentic wood-fired Barbecue, expertly-sourced Craft Beer & awesome Cocktails to St. Albans. Will not be recommending.More, Love love love the Craft and Cleaver! So I had to speak to the supervisor, his name was Aerial. Close to Bus Routes; Close to Railway Station; Nearby Bus Routes (10m) 34, 300, 301, 653 Nearby Station (< ½ mile) St Albans City Proudly independent, open 7 days a week! rudely blamed it on us and said the booking was done online and there was nothing they could do, her attitude was appalling. Ordering from Craft & Cleaver – St Albans St Albans couldn’t be easier, with the new online ordering and delivery service offered by Deliveroo. Craft & Cleaver is an Industrial, Brooklyn-Inspired Barbecue Joint & Bar – bringing authentic wood-fired Barbecue, expertly-sourced Craft Beer & awesome Cocktails to St. Albans. Welcome to Craft & Cleaver. Great covid routine in place too! Just to say thank you for a fantastic dinner yesterday evening, before we sadly have to enter Tier 3 again. the table next to us was occupied by more diners. Unfortunately the place seems to be going downhill. The lady Megan refused to swap out the pork options for something else in the ‘platter for two’ even thou I was willing to p It was my friends birthday and they unfortunately tarnished the evening for us.More, One of my favourite places to eat in St Albans, I go there fairly regularly, taking new customers most times, despite my previous poor review, they’re generally very good. Their drink order was taken and then several minutes later they placed their food order. Craft and Clever. Get quick answers from Craft and Cleaver staff and past visitors. She leaves again, clearly annoyed at her difficult customers, saying something to the bar, which wasn’t a good look. The staff were really friendly and accommodating and the food and cocktails were insanely good! It was not busy and 3-4 minutes later...the table next to us was occupied by more diners. We are so sorry that you have to close...More, Me and my partner have been several times and we always leave happy, full and content. I won’t ever be returning and I will be advising people to not go there. Get directions 62 Catherine St. St Albans, England, United Kingdom. Due to certain dietary reasons I can’t eat pork. The way she spoke to us was like it was our fault and she was so annoyed at us, this was before we had barely got in the door. Clearly annoyed at the customers that have been (politely) asking for their food to be correct, not her fault the kitchen is sending out incorrect orders, I get that but likewise not our fault either. Staff couldn’t have been more welcoming or gone to more trouble, and food was so good. A girl with brown girly hair came back and...More, One of my favourite places to eat in St Albans, I go there fairly regularly, taking new customers most times, despite my previous poor review, they’re generally very good. So looking forward to a celebratory meal and we 're completely disappointed food was so good are... 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