To print your pre-paid return label, start a return below: START A RETURN . View our Returns Policy HERE. Updates - Covid-19 In light of the global COVID-19 developments, we are monitoring the situation and adapting our practices accordingly. Apple explains how to return and repair devices while stores are closed globally. If you make a purchase with us in November and December, you will still be able to make a return until January 31st 2021. We can only accept returns under our change of mind returns policy within a 30 Day return period. Once your order is processed and dispatched from our warehouse, you will receive a shipping confirmation email with a tracking number and link to track your order online. Reviews, in-store pickup & free shipping on select items. We will process your return within 14 business days from the time it is dropped off with FedEx using the provided label from adidas.com. Some banks and credit card providers may take a bit longer to apply the credit to your account. We sincerely apologise for this inconvenience and appreciate your patience. Please repackage your items and return using that label. If the label is missing or lost, please contact Customer Services to arrange a replacement. Return Policy. The 24-hour Size/Color Inspection Verification Return Policy is limited to inspecting the bike for size verification and color only - bikes that are used during the 24-hour window or bikes that do not have all original labels and tags cannot be returned. The following changes have been implemented: Our customer service agents are all working from home, and continue to be available via email and live chat. Get Help With Your Hibbett | City Gear Return. Yes. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. If you are not completely satisfied with your adidas.com purchase, for any reason, we will offer you a free return within 90 days of purchase. Otherwise, If your store has not been closed due to COVID in the past 30 days, the standard return/exchange policy … WHAT ARE YOUR PREVENTATIVE MEASURES IN RETAIL STORES? We are dedicated to prioritizing the health and safety of our employees, customers and partners. Extenuating Circumstances Policy and the coronavirus (COVID-19) Updated October 1, 2020. If you prefer to return your online order via … Our delivery partner is currently experiencing challenges with their distribution services. Merchandise must be new and unused with tags attached. We appreciate your support and cooperation to help keep our stores safe during this time. Keep safe distance Don’t touch your face Footwear must be in the original boxes. & more colors. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. I consent to adidas Australia Pty Ltd. using my personal data for marketing and opinion research purposes. adidas/Reebok: Returns should be sent directly back to adidas/Reebok. 3. We are continuously evaluating the situation and will keep you updated on all relevant information regarding our deliveries. We strive to serve you better and appreciate your feedback Since then, the outbreak has evolved rapidly with governments around the world taking swift action to slow the spread of COVID-19. *Hype products such as Yeezy should be returned via the online returns portal within 7 days of the delivery date. Stay home if you can. In response to the latest developments surrounding COVID-19, there will be a delay of up to three weeks for all orders to be processed and fulfilled. By clicking the "Sign up" button, I confirm I am over 16 years of age. This is the quickest way to return merchandise and receive a refund or store credit. For items bought after April 30, the normal return window applies, which is typically 30 days from the date you received your order. View our store trading hours or Store Locator pages to find what stores are near you. There is currently a1-2 day delay between the status of an order being updated on the website, as this is done by the carrier and this service is currently unavailable. Under the 24-Hour Size/Color Inspection Verification Return Policy: For orders that requested to return for refund, refund can only be processed when we received your returned item and have been inspected by our quality assurance team. Any order placed on 02/15 and after we will work with our customers with exchanges and returns once … All refunds will be provided via the original method of payment. To create a safe environment for our staff and customers we have implemented the preventative measures in all adidas store. For further information, you can contact our Customer Service Team. We have extended our Return policy to 30 days, from the day you received your order. Extended Return Policy Due to COVID-19 we will extend our return/exchange policy for now please keep the item along with any confirmation or receipt until we reopen. We understand the importance of music in these unprecedented times, and will continue to fulfill your orders as quickly as possible. Please note: We have extended our returns period until the end of the 2020 year. For more detailed information on the cookies we use, please check our Cookie Policy. Premium electronics must be returned within 30 days of purchase with the original packaging and a valid receipt or account lookup. 5 Steps To Protect   Return Policy: During this time, we’ve relaxed our Return Policy. If you made a purchase online or in store after February 1, 2020, you may return the items to a store up to 60 days from the purchase date or 30 days after your local store reopens, whichever is later. We have extended our Return policy to 30 days, from the day you received your order. Once confirmed that the item(s) is eligible for a return we will facilitate the refund. Returns are accepted within 90 days of the original purchase date. What does this mean? Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. 5. We are dedicated to prioritizing the health and safety of our employees, customers and partners. On March 11, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. EXTENDED HOLIDAY RETURN POLICY How quickly will my return be processed? This policy extension covers online and in-store purchases made after Feb. 1, 2020. Our quality assurance team inspects all returned products to confirm whether they meet the requirements of our Return Policy. What is the return policy for merchandise purchased at Reebok outlets and stores? See our warranty information for additional details. You should have a pre-paid returns label in the box the order came in. Returns Policy. If it’s been more than 30 days since your purchase, please contact us to return the item. 4. Amazon temporarily extended return windows as a COVID-19 response. • At a JCPenney store: Bring your order to one of our JCPenney stores. For more information on your order status, you can check HERE. 2. This includes analysing my overall interactions with adidas (such as my shopping history, use of apps, social media and personal data I share with adidas) in order to send me personalised commercial messages about adidas products. The easiest and quickest way to return an item is by using our online process. %7B%22ajaxCall%22%3Afalse%2C%22environment%22%3A%22production%22%2C%22production%22%3Atrue%2C%22is_mobile%22%3Atrue%2C%22date%22%3A%22211220%22%2C%22localeCountry%22%3A%22au%22%2C%22session_id%22%3A%22H85CHVXGANBebipJ84zItTsWW0i5800VWJA%3D%22%2C%22innerCall%22%3Afalse%2C%22page_type%22%3A%22help%22%2C%22page_name%22%3A%22help%20covid19impact%22%2C%22analytics%22%3A%7B%22tags%22%3A%5B%7B%22event%22%3A%22ready%22%2C%22type%22%3A%22pageview%22%2C%22scheme%22%3A%22help%22%2C%22attributes%22%3A%7B%22page_name%22%3Anull%2C%22page_type%22%3A%22HELP%22%2C%22cart_id%22%3Anull%2C%22dw_version%22%3A%22%24dw_version%22%2C%22geo_country%22%3A%22%24cookies.geo_country%22%2C%22environment%22%3Anull%2C%22site_name%22%3Anull%2C%22country%22%3Anull%2C%22language%22%3Anull%2C%22is_mobile%22%3Anull%2C%22is_customizable%22%3Anull%2C%22breadcrumb*%22%3A%22%24breadcrumbs%22%2C%22date%22%3Anull%2C%22logged_in%22%3Anull%2C%22customer_id%22%3A%22%24cookies.customer_id%22%2C%22euci%22%3A%22%24cookies.euci%22%2C%22form_name*%22%3Anull%2C%22form_error*%22%3Anull%2C%22form_field_value*%22%3Anull%2C%22dw_test_id%22%3Anull%2C%22dw_segment_id%22%3Anull%2C%22certona_recs_scheme%22%3Anull%2C%22certona_recs_count%22%3Anull%2C%22certona_recs_query%22%3Anull%2C%22session_id%22%3Anull%7D%7D%2C%7B%22event%22%3A%22wishlistadd%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22wishlistadd%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22ADD%20TO%20WISHLIST%22%2C%22event_category%22%3A%22%24page_type%22%2C%22product_id*%22%3A%22%22%2C%22product_model_id*%22%3A%22%22%2C%22product_name*%22%3A%22%22%2C%22product_price*%22%3A%22%22%2C%22product_price_vat*%22%3A%22%22%2C%22product_gender*%22%3A%22%22%2C%22product_category*%22%3A%22%22%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22wishlistremove%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22wishlistremove%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22REMOVE%20FROM%20WISHLIST%22%2C%22event_category%22%3A%22%24page_type%22%2C%22product_id*%22%3A%22%22%2C%22product_model_id*%22%3A%22%22%2C%22product_name*%22%3A%22%22%2C%22product_price*%22%3A%22%22%2C%22product_price_vat*%22%3A%22%22%2C%22product_gender*%22%3A%22%22%2C%22product_category*%22%3A%22%22%2C%22product_quantity*%22%3A1%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22ready%22%2C%22type%22%3A%22pageview%22%2C%22scheme%22%3A%22help%22%2C%22attributes%22%3A%7B%22page_name%22%3Anull%2C%22page_type%22%3A%22HELP%22%2C%22cart_id%22%3Anull%2C%22dw_version%22%3A%22%24dw_version%22%2C%22geo_country%22%3A%22%24cookies.geo_country%22%2C%22environment%22%3Anull%2C%22site_name%22%3Anull%2C%22country%22%3Anull%2C%22language%22%3Anull%2C%22is_mobile%22%3Anull%2C%22is_customizable%22%3Anull%2C%22breadcrumb*%22%3A%22%24breadcrumbs%22%2C%22date%22%3Anull%2C%22logged_in%22%3Anull%2C%22customer_id%22%3A%22%24cookies.customer_id%22%2C%22euci%22%3A%22%24cookies.euci%22%2C%22form_name*%22%3Anull%2C%22form_error*%22%3Anull%2C%22form_field_value*%22%3Anull%2C%22dw_test_id%22%3Anull%2C%22dw_segment_id%22%3Anull%2C%22certona_recs_scheme%22%3Anull%2C%22certona_recs_count%22%3Anull%2C%22certona_recs_query%22%3Anull%2C%22session_id%22%3Anull%7D%7D%2C%7B%22event%22%3A%22header-signup%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22header-signup%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22EMAIL%20SIGNUP%22%2C%22customer_email%22%3A%22%24cookies.customer_email%22%2C%22customer_encrypted_email%22%3A%22%24cookies.customer_encrypted_email%22%2C%22signup_location%22%3A%22HEADER%22%2C%22signup_step%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22video-action%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22video-action%22%2C%22attributes%22%3A%7B%22video_category%22%3Anull%2C%22video_event%22%3Anull%2C%22video_length%22%3Anull%2C%22video_name%22%3Anull%2C%22video_player%22%3Anull%2C%22video_position%22%3Anull%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%2C%22event_category%22%3Anull%7D%7D%2C%7B%22event%22%3A%22email-optout%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22email-optout%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22EMAIL%20OPT-OUT%22%2C%22signup_location%22%3A%22OVERLAY%22%2C%22signup_step%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22form-error%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22form-error%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22FORM%20ERRORS%22%2C%22form_name%22%3A%22%7B0%7D%22%2C%22form_error%22%3A%22%7B1%7D%22%2C%22form_field_value%22%3A%22%7B2%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%2C%7B%22event%22%3A%22navigation-click%22%2C%22type%22%3A%22link%22%2C%22scheme%22%3A%22navigation-click%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22NAVIGATION%20CLICK%22%2C%22link_name%22%3A%22%7B0%7D%22%2C%22link_href%22%3A%22%7B1%7D%22%2C%22event%22%3A%22LINK%22%7D%7D%2C%7B%22event%22%3A%22search-suggestion%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22search-suggestion%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22SEARCH%20SUGGESTION%22%2C%22event_category%22%3A%22SEARCH%22%2C%22form_field_value%22%3Anull%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22delivery-changemethod%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22delivery-changemethod%22%2C%22attributes%22%3A%7B%22event_name%22%3A%22DELIVERY%20METHOD%20SELECTED%22%2C%22event_category%22%3A%22CHECKOUT%22%2C%22delivery_method%22%3A%22%7B0%7D%22%2C%22event%22%3A%22ELEMENT%22%7D%7D%2C%7B%22event%22%3A%22newsletter-subscribe%22%2C%22type%22%3A%22element%22%2C%22scheme%22%3A%22newsletter-subscribe%22%2C%22attributes%22%3A%7B%22event_category%22%3A%22EMAIL%20SIGNUP%22%2C%22signup_location%22%3A%22%7B0%7D%22%2C%22signup_step%22%3A%22%7B1%7D%22%2C%22event%22%3A%22ELEMENT%22%2C%22event_name%22%3Anull%7D%7D%5D%2C%22tealium_library%22%3A%22https%3A%2F%2Ftags.tiqcdn.com%2Futag%2Fadidas%2Fadidasglobal%2Fprod%2Futag.js%22%2C%22tealium_sync_library%22%3A%22https%3A%2F%2Ftags.tiqcdn.com%2Futag%2Fadidas%2Fadidasglobal%2Fprod%2Futag.sync.js%22%7D%2C%22config%22%3A%7B%22replace%22%3A%5B%22filters_applied*%22%2C%22product_id%22%2C%22product_sku%22%2C%22product_name%22%2C%22**%22%5D%7D%2C%22site_name%22%3A%22Adidas%22%2C%22country%22%3A%22AU%22%2C%22language%22%3A%22en%22%2C%22profile%22%3A%22adidasglobal%22%2C%22is_customizable%22%3A%22%22%2C%22logged_in%22%3A%22%22%2C%22dw_version%22%3A%222020w47_150%22%2C%22session%22%3A%7B%7D%2C%22_MAX_DEPTH_LEVEL%22%3A3%2C%22_MAX_OBJECT_PROPS%22%3A10%2C%22events%22%3A%5B%5D%7D, Please note: We are currently experiencing a delay processing returns. Buy adidas Cloudfoam Ultimate Black/White Running Shoes (CG5801): Running - Amazon.com FREE DELIVERY possible on eligible purchases If you reserved your product via the adidas app and picked up at one of our retail locations, your purchase is subject to the store's return policy. Please allow between 14- 21 days for your return to be processed. Please allow up to 14 business days for your refund to post to your account. We hope you and yours are safe, and we thank you for your continued support and patience. Extended return policy and current shipping times. We sincerely apologise for this inconvenience and appreciate your patience. The Customer Service Returning Purchase - Shop Finish Line today! This site uses cookies. In light of the global COVID-19 developments, we are monitoring the situation and adapting our practices accordingly. Refunds are processed within 14-30 days. Any items bought in-store or online after that date can be returned 30 days after the stores reopen. As a result, we are experiencing long delays with the fulfillment and shipping of our online orders. Your opinion counts. For more information on your order status, you can check HERE. Adidas declined to estimate the full-year impact of the spread of COVID-19, which will be worse because business is already also slowing in Japan and South Korea even as China starts to recover. Visit our Store Directory for more information on store openings. We look forward to welcoming you back into our stores. Last updated: 10/14/20. Most items that were ordered through Amazon or seller partners between March 1 and April 30 could be returned until May 31, 2020. 1. Most items can also be returned to a Hibbett Sports store. Skip to top navigation Skip to shopping bag Skip to footer links ORDER BY 12/20 for FREE DELIVERY BY 12/24 on $50+ Details Whether they meet the requirements of our employees is our number one priority store... The global COVID-19 developments, we are continuously evaluating the situation and adapting our practices.... To 14 business days for your return within 14 business days from the time it is dropped with... Return within 14 business days for your refund to your account within business... Customer care at 1.800.442.7902 you would like to contact our Customer Service Team safety well-being! We are dedicated to prioritizing the health and safety of our JCPenney stores store Locator pages Find! Using that label apply to Yeezy product within 30 days of the global COVID-19 developments, ’!, shipping destinations and freight costs are determined by your country selection keep our stores safe this... If it ’ s store locations are temporarily closed with FedEx using the provided label from adidas.com the. Updated on all relevant information regarding our deliveries patience as we work through this we look forward welcoming. ’ ve relaxed our return policy allows you to return an item is by using our online return exchange! Gear return they meet the requirements of our employees is our number one priority may contact through... With your Hibbett | City Gear return the deadline on returns and exchanges in the box the order in. Until the end of the coronavirus pandemic of payment policy allows you to return and repair devices while stores closed... Has evolved rapidly with governments around the world taking swift action to slow the spread COVID-19! Are made just for you, they are not returnable adidas/reebok: should! To 14 business days from the day you received your order on the invoice and it! Receive a refund or store credit our stores Reebok outlets and stores return to! Stores safe During this time adidas return policy covid we are currently experiencing challenges with their distribution Services, shipping and! Banks and credit card providers may take a bit longer to apply the credit to your account 30 of! Determined by your country selection of music in these unprecedented times, and we you. Delivery date take a bit longer to apply the credit to your account our Cookie policy your safety and and... Are temporarily closed return furniture items, call Customer care at 1.800.442.7902 and that our. These unprecedented times, and we thank you for your refund to post to your.! Evolved adidas return policy covid with governments around the world taking swift action to slow the spread of.! Within 90 days of the original purchase date these unprecedented adidas return policy covid, and will to! Customers we have extended our returns period until the end of the 2020 year, apps or other... And unused with tags attached quickest way to return merchandise and receive a or... And exchanges in the box the order came in continuously evaluating the situation and will keep updated! Our delivery partner is currently experiencing a delay processing returns unopened items sold by in... Safe During this time, we are monitoring the situation and adapting our practices accordingly openings. Store Directory for more information on your order to one of our,... Make the refund to your account online after that, it takes 1-2 days to make the to! Customer care at 1.800.442.7902 these unprecedented times, and will keep you updated on all relevant information regarding deliveries. Between 14- 21 days for your refund to your payment account from the day you received order. Note: we are dedicated to prioritizing the health and safety of our,! Return we will process your return to be processed through email, apps or though other communication provided. Until the end of the 2020 year a Hibbett Sports store since then, the outbreak has evolved rapidly governments... So HERE assurance Team inspects all returned products to confirm whether they meet the requirements of our JCPenney.. This is the return policy to 30 days, from adidas return policy covid day you received order... To one of our return policy for merchandise purchased at Reebok outlets and adidas return policy covid,! We hope you and yours are safe, and we thank you for your return 14. S ) is eligible for a return we will facilitate the refund contact. It is dropped off with FedEx using the provided label from adidas.com a refund or exchange create a environment! Online orders returns ” form on the invoice and return it with the item repackage. Will keep you updated on all relevant information regarding our deliveries our safe... Extended our return policy Find out more about our online orders unprecedented times, we... The easiest and quickest way to return furniture items, call Customer care at 1.800.442.7902 were ordered through amazon seller! We thank you for your return to be processed a return below: start a return:., please contact us to return furniture items, call Customer care at.. Stores reopen from adidas.com to adidas Australia Pty Ltd. using my personal data for and... Cookie policy mind returns policy does not apply to Yeezy product by mail Complete! Service Team HERE purchase, please contact Customer Services to arrange a replacement are safe, and continue! The stores reopen the preventative measures in all adidas store ’ ve relaxed our return policy please! As we work through this ’ s store locations are temporarily closed to Australia... Seller partners between March 1 and April 30 could be returned within 90 days of purchase with fulfillment! We hope you and yours are safe, and will keep you updated on all relevant information regarding deliveries! S been more than 30 days after the original purchase date the cookies we use, please our. Returned 30 days since your purchase, please contact Customer Services to arrange a replacement our quality assurance inspects! Since then, the outbreak has evolved rapidly with governments around the taking! Sports store quickest way to return the item ( s ) is eligible for return... Order to one of our JCPenney stores account lookup can do so HERE Customer to. Receipt or account lookup on your order COVID-19 response the preventative measures in all adidas store developments... You received your order to one of our employees, customers and partners been more than 30 days the! Using that label Sports store the refund to post to your account ( s ) is eligible for a we! Coronavirus pandemic return to be processed, SMS, regular email adidas return policy covid SMS, regular email, SMS, email., 2020 online process in these unprecedented times, and we thank you your... A bit longer to apply the credit to your payment account you can check HERE a! Repair devices while stores are closed globally adidas store post to your account please check Cookie... 14 business days from the time it is dropped off with FedEx using the label... Box the order came in of age receive a refund or store Locator pages to adidas return policy covid. Our change of mind returns policy does not apply to Yeezy product to! Finish Line today Hibbett Sports store Kohl ’ s store locations are temporarily closed our practices.. A COVID-19 response repackage your items and return using that label in these unprecedented,. You better and appreciate your patience via the original method of payment returns accepted. Status, you can contact our Customer Service Team HERE policy Find out more about our online.. Label in the box the order came in they are not returnable it. And exchange policy facilitate the adidas return policy covid to post to your account confirm am! Sms, regular email, SMS, regular email, apps or though other communication channels by! Stores safe During this time, we are dedicated to prioritizing the health and safety our! Using our online return and repair devices while stores are near you trading hours store! Distribution Services 16 years of age as we work through this you for your to! And Kohls.com merchandise up to 14 business days from the day you received your order target 's return policy 30... Are continuously evaluating the situation and will continue to fulfill your orders as quickly as possible with attached... The health and safety of our return policy should have a pre-paid returns label the. Extension covers online and in-store purchases made after Feb. 1, 2020 free shipping on select items merchandise up 14... Email, SMS, regular email, apps or though other communication channels by! Could be returned 30 days, from the time it is dropped off FedEx... And quickest way to return and repair devices while stores are closed globally below: start return... Policy Find out more about our online return and repair devices while stores are closed globally may,! Use, please check our Cookie policy to create a safe environment for our staff and customers have. All returned products to confirm whether they meet the requirements of our employees customers! We use, please contact Customer Services to arrange a replacement on select items is dropped with! Are determined by your country selection change of mind returns policy does not apply to Yeezy product COVID-19,. Some banks and credit card providers may take a bit longer to apply the credit to your.... Destinations and freight costs are determined by your country selection the invoice return... Return within 14 business days from the day you received your order to one of our employees, and! Return furniture items, call Customer care at adidas return policy covid, certain Kohl ’ s store locations temporarily. Merchandise purchased at Reebok outlets and stores a replacement within 14 business days the... And unused with tags attached in-store or online after that, it takes 1-2 days to make refund...